INSURANCE AND PAYMENT OPTIONS
The Center for Collaborative Health accepts the following health insurance plans: Aetna, Blue Cross Blue Shield (BCBS), CIGNA Behavioral Health, Health Partners, Hennepin Health, Medica, Medical Assistance/Medicaid, Optum Health Behavioral Solutions (formerly United Behavioral Health), PreferredOne, and UCare.
Please note that we are not in network with Medicare and will be unable to bill them for services regardless of whether they are your primary or secondary insurance.
CCH no longer accepts Employee Assistance Programs (EAP).
If your plan is not listed here and you would like to use your out of network benefits, you will be provided with a receipt (after full payment of the session) that may be submitted to your health insurance company for possible reimbursement. Clients assume responsibility for filing their own reimbursement claims.
How does the Center for Collaborative Health handle billing for therapy?
1. Clients are required to call their insurance company's member services or employer's human resources department to ensure that the Center for Collaborative Health is in network and to understand your deductible/co-pay responsibilities (two standard service codes to check are 90791 and 90837).
Although we may be in network with your insurance, that does not guarantee that you will not owe for your sessions; if your insurance plan has a deductible/copay/coinsurance, you will be required to pay a portion of the cost for sessions. To understand your specific insurance plan, we encourage you to call member services, as noted above.
2. Your therapist will bill your insurance (or bill you if you are paying privately) at the end of every month.
3. Your insurance will determine your portion of the services (co-pay, deductible, etc.). Balances will be collected following receipt from insurance companies and charged to the card on file. Clients must maintain a functioning card on file, which can be a credit card, debit card, or HSA card (excluding American Express). As a courtesy, clients may be informed of any charges prior to collecting at the discretion of their therapist.
4. If you do not wish to have CCH use your credit card for co-pays and/or other fees, cash or checks can be accepted as payment instead as long as payment is received within 2 weeks of notification. This must be mutually agreed upon at initiation of services.
5. Any outstanding balances that are not paid within 180 days of service may be sent to a collection agency under federal law.
Payment for Psychological Assessments
1. Prior to scheduling, clients are required to provide the Center for Collaborative Health with their insurance information (client’s name, date of birth, insurance provider, member ID#, and group # if applicable). CCH will then verify with the insurance company whether a pre-authorization is required.
2. If a pre-authorization is required, CCH will contact you to schedule an appointment to obtain the information necessary for the pre-authorization and then submit the documentation to your insurance company.
3. Once authorization has been granted, CCH will contact you to schedule the assessment.
4. The client understands that when fees for psychological testing are submitted to insurance, they may still be responsible for some or all of the total cost and agrees to pay. This cost will be determined by the insurance provider and cannot be predicted in advance by CCH.
5. For clients who wish to not use insurance or do not have insurance, clients will be charged the regular rate of $200/hour for time in session, scoring of assessment tools, reviewing collateral documentation, and writing of the report. You will be billed once your provider has completed the report. Findings and other materials may be withheld until full payment is received.
6. Some testing services, such as immigration evaluations, court ordered evaluations, parenting evaluations, and chemical health assessments, will be considered self-pay.
7. Any outstanding balances that are not paid within 180 days of service may be sent to a collection agency under federal law.
Payment for Wellness Services
Wellness services are provided on a fee-for-service basis. Full payment for any services is due at the time of service.